Google Chrome is the most popular browser with over one billion users. But sometimes, while browsing through your favorite websites, you may have come across the error with code ERR_NAME_NOT_RESOLVED and the message ‘This webpage is not available’. Don’t worry it is a common error that may have occurred because DNS address is blocked and Chrome is unable to access the internet through assigned DNS. In this article, we will explain the reasons and all the possible fixes for error ERR_NAME_NOT_RESOLVED.
What are the reasons for error: ERR_NAME_NOT_RESOLVED?
There are many reasons that can cause this error. We have listed the major ones.
- Sometimes this error occurs because Firewall and Antivirus have blocked the website. An update or new installation of antivirus software blocks the internet, which can also be the reason for the problem.
- The proxy settings of the browser may block the websites that cause ERR_NAME_NOT_RESOLVED. Many times we change the proxy settings and forget to change it back that may cause this error.
- The most common reason would be DNS address gets blocked and Google Chrome is unable to connect to the internet.
- You may have to renew the IP address or clean the old Windows registry.
Methods to fix ERR_NAME_NOT_RESOLVED error
Before trying the solution of this error, make sure your internet is working properly, check the URL again to ensure there is no typo in the website address and also try accessing other sites on your computer to confirm this is the problem of your PC, not the website.
Let’s know about the fixes of error code ERR_NAME_NOT_RESOLVED.
Clear the Cookies
Clearing the cookies and cache is the simplest solution to this issue. You can easily clear the cookies by following the below steps:
- Go to the Settings of the Chrome browser from the menu at the top right corner.
- Then click on Advanced Setting.
- Go to ‘Privacy & Security’ and Click ‘Clear browsing data’. It will clear all the cookies.
- Now close the browser, restart it and open the website that earlier showed the error. It may open correctly this time.
Flush DNS and Renew
Flushing & Renewing DNS is the most effective way to solve the issue.
1. Go to Start and open Command Prompt as run it as an Administrator.
2. Type the following commands, and press Enter after each command.
3. Close Command Prompt. Restart Chrome browser and open your favorite websites.
Change DNS address
If all the above solutions didn’t work, then change your DNS address to Google Public DNS, as blocked DNS might be causing the error of ERR_NAME_NOT_RESOLVED. You can follow the below steps to change the DNS address.
- Click on Start and type Control Panel and press Enter.
- Click on Network & Sharing.
- Click on ‘Change adapter settings’ that you will find in the left pane.
- Find the network connection that connects to the internet and right click on it and select Properties.
- Check on Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
- Select ‘Use the following DNS server address’. In Preferred DNS server type 22.214.171.124 and in Alternate DNS server type 126.96.36.199
- Click OK. Now restart Chrome and try browsing through the websites.
Sometimes Firewall or Antivirus also blocks the internet and shows this error. To resolve it, you can disable the Firewall and Antivirus and open the websites that showed the error previously. Hope the above fixes will resolve the issue of ERR_NAME_NOT_RESOLVED.